Privacy Policy

Effective as of November 1, 2023

At Solos, your privacy is of utmost importance to us. We are committed to respecting your privacy concerning the information we collect from you through our website, solos.work, as well as other websites owned and operated by us.

1. Information We Collect

a. Log Data

When you visit our website, our servers may automatically record standard data provided by your web browser. This data may include your computer's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the duration of each page visit, and other relevant details.

b. Device Data

We may also gather information about the device you are using to access our website. This data may encompass device type, operating system, unique device identifiers, device settings, and geographical location data. The specific information we collect depends on your device and software settings. We encourage you to review the policies of your device manufacturer or software provider to understand what information is made available to us.

c. Personal Information

We may request personal information, which may include:

  • Your Name
  • Email Address
  • Social Media Profiles
  • Date of Birth
  • Phone/Mobile Number
  • Home/Mailing Address
  • Work Address
  • Payment Information

2. Legal Basis for Processing

We are committed to processing your personal information in a lawful, fair, and transparent manner. We collect and process information about you only when we have legal grounds to do so. The legal bases for this processing may vary based on the services you use and how you use them. We collect and use your information when:

  • It is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (e.g., when we provide a service you request).
  • It serves a legitimate interest (which is not overridden by your data protection interests), such as research and development, marketing and promotion of our services, and protecting our legal rights and interests.
  • You provide consent for a specific purpose (e.g., receiving our newsletter). You have the right to change your consent at any time.
  • It is required to comply with a legal obligation.

We do not retain personal information longer than necessary and take commercially acceptable measures to safeguard it from loss, theft, unauthorized access, disclosure, copying, use, or modification. However, it's important to note that no electronic storage method is entirely secure. We may retain your personal information to comply with legal obligations or protect vital interests.

3. Collection and Use of Information

We collect, hold, use, and disclose information for the following purposes, ensuring that personal information is not processed in a way that contradicts these purposes:

  • Customizing and personalizing your website experience.
  • Enabling access and usage of our website, related applications, and associated social media platforms.
  • Communicating with you.
  • Internal record-keeping and administrative purposes.
  • Conducting analytics, market research, and business development to improve our website, applications, and social media platforms.
  • Running competitions and providing additional benefits.
  • Advertising and marketing, including sending promotional information about our products, services, and relevant third parties.
  • Compliance with legal obligations and resolution of disputes.
  • Evaluating employment applications.

4. Disclosure of Personal Information to Third Parties

We may share personal information with the following entities:

  • Third-party service providers to facilitate their services, including IT service providers, data storage, hosting, ad networks, analytics, and more.
  • Our employees, contractors, or related entities.
  • Sponsors or promoters of any competitions we organize.
  • Credit reporting agencies, courts, tribunals, and regulatory authorities, as necessary for unpaid goods or services.
  • Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law or legal proceedings.
  • Third parties involved in data collection and processing.

5. International Transfer of Personal Information

The personal information we collect is stored and processed in Indonesia or other locations where our partners, affiliates, and third-party providers operate. By providing your personal information, you consent to the disclosure to overseas third parties. We ensure that any transfer of personal information from Indonesia complies with applicable data protection regulations in Indonesia.

However, it's important to note that third parties in other jurisdictions may not be subject to the same data protection laws as Indonesia, which carries certain risks.

6. Your Rights and Controlling Your Personal Information

a. Choice and Consent

By providing personal information, you consent to its collection, use, and disclosure as outlined in this privacy policy. If you are under 16 years of age, you must have parental or legal guardian consent to use our website.

b. Information from Third Parties

If we receive personal information from a third party, we protect it as outlined in this policy.

c. Restrict

You can limit the collection or use of your personal information. If you've consented to direct marketing, you can change your preferences.

d. Access and Data Portability

You can request details or a copy of the personal information we hold about you. You can also request the erasure of your information or its transfer to another party.

e. Correction

If you believe information we hold about you is inaccurate, incomplete, or outdated, please contact us, and we will rectify it.

f. Notification of Data Breaches

We comply with applicable laws regarding data breaches.

g. Complaints

If you believe we breached data protection laws, please contact us with the details of your complaint.

h. Unsubscribe

You can opt-out of our email communications by contacting us or using the provided opt-out facilities.

7. Cookies

We use cookies to collect information about your website activity. Please refer to our Cookie Policy for more details.

8. Business Transfers

If we are acquired or go out of business, your data may be transferred to acquiring parties who will follow this privacy policy.

9. Limits of Our Policy

Our website may link to external sites not operated by us. We cannot control or be responsible for their privacy practices.

10. Changes to This Policy

We may change our privacy policy to align with current practices. We will inform users of any significant changes via our website.

16. Contact us

If you have questions regarding this Policy or about the privacy practices of Solos, please contact us by email at support@solos.work